Services

ONLINE RETURNS

How we deal with your returns

At Opened Box we supply a hassle free solution to the process of returns and excess inventory by supplying a reverse logistics program for our clients. Our goal is to return profits to our clients by.

How it works:

  • Products enter our warehouse¬†through shipments created from your warehouse, direct delivery from Amazon, or being the ship to address for all your customer returns.
  • Our experienced quality control team inspects condition of every product.
  • Each item eligible for resale is labeled with a SKU by proprietary software and is automatically available for resale on our partnered eCommerce sites.
  • When an order is placed on the site, the item is then picked, packed and shipped.
  • A monthly sales report is sent to each client, with fee dependent on rate of resale.
  • All items receive the same amount of priority and importance.